Who should you contact for technical issues?

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Reaching out to the IT Help Desk is the appropriate choice for addressing technical issues because they specialize in resolving problems related to technology, such as computer malfunctions, software issues, and connectivity problems. They possess the necessary expertise and resources to provide effective solutions and support for technical difficulties. The IT Help Desk is specifically trained to handle a range of technical inquiries, making them the most qualified point of contact for issues that arise with technology-related tools utilized in your studies.

In contrast, while academic advisors focus on academic planning and goal setting, they are not equipped to handle technical issues. Similarly, the Student Activities Office is concerned with extracurricular events and engagement rather than technical support. The Tutoring Center provides academic aid but does not offer assistance with technology-related problems. Thus, for any technical difficulties, the IT Help Desk is the best resource.

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