What is an example of active listening?

Active listening is a crucial communication skill that involves fully engaging with the speaker to understand their message. It requires attentiveness and responsiveness, both mentally and physically. Nodding and making affirmative sounds are key components of active listening. These nonverbal cues indicate to the speaker that you are paying attention and are engaged in the conversation. They encourage the speaker and demonstrate that you are processing the information being shared, which helps build rapport and enhances the overall communication experience.

In contrast, the other options illustrate behaviors that detract from effective listening. Reading while someone talks, preparing your response before the speaker has finished, or looking at your phone can all create barriers to genuine understanding and connection. These actions may signal disinterest or distraction, ultimately undermining the quality of communication and the relationship between the speaker and listener.